Who we are

The personal data controller of the online store www.ageless.ee is Oü TGSM Trade (reg. no. 14180307) located at Vana-Mustamäe 32, Tallinn; tel. +372 6616645, e-mail tigasmo@tigasmo.ee

What personal data we collect and why

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

The following personal data are processed to provide the service:

• first and last name, telephone number and e-mail address;
• address of delivery of goods;
• Bank account number;
• cost of goods and services

For what purpose is personal data processed

• Personal data is used to manage customer orders and deliver goods.
• The bank account number is used to return payments to the customer.
• Personal data such as e-mail, phone number, customer name are processed in order to solve issues related to the provision of goods and services.
• The online store user’s IP address or other network identifiers are processed for the provision of the online store as an information society service and for online usage statistics.
• research on consumer habits;
• compilation of sales statistics

Legal basis

Personal data is processed for the purpose of fulfilling the contract concluded with the customer.
Personal data is processed to fulfill a legal obligation (e.g. accounting and consumer dispute resolution).

Recipients to whom personal data is transferred

Personal data is transferred to the customer support of the online store to manage purchases and purchase history and to solve customer problems.
Name, telephone number and email address and delivery address will be provided to the transport service provider.
Personal data may be transferred to information technology service providers if this is necessary to ensure the functionality of the online store or data hosting.

Security and data access

Personal data is stored on servers located in the territory of the Republic of Estonia.

Employees of the online store have access to personal data, who can access personal data in order to solve technical issues related to the use of the online store and to provide customer support services.

The online store implements appropriate physical, organizational, and IT security measures to protect personal data from accidental or illegal destruction, loss, alteration, or unauthorized access and disclosure.

Transfer of personal data to authorized processors of the online store (e.g. transport service provider and data hosting) takes place on the basis of contracts concluded with the online store and authorized processors Authorized processors are obliged to ensure appropriate protection measures when processing personal data.

Accessing and correcting personal data

Personal data can be viewed through customer support.

Revocation of consent

If the processing of personal data takes place on the basis of the customer’s consent, the customer has the right to withdraw the consent by notifying the customer support by e-mail.

Storage

Purchase history is stored in the online store for up to 12 months.

Cookies

When you add a comment to the site, you can choose to save your name, e-mail address and website information as cookies. They are intended as a convenience option, as you can avoid re-entering this information in the next comment. These cookies will last for one year.

If you have a user account on this site and log in, we use a temporary cookie to determine whether your web browser allows cookies. This cookie does not contain personal data and is removed when you close your browser.

When you log in, we use several cookies to store login information and screen options. Log-in cookies are stored for two days, and screen options for one year. If you select “Remember me”, the login will be remembered for two weeks. Login cookies are removed when you log out of your account.

When the article is changed or published, a new cookie is saved in your web browser. It does not contain personal data and only shows the identifier of the changed post. It expires in 1 day.

Added content from other websites

Articles on this website may include content from other sources (videos, images, articles, etc.). They behave the same as when visiting their original page of origin.

This website may collect information about you, use cookies, add third-party tracking mechanisms, and use them to monitor your activity if you have created a user account there and logged in.

How long we keep the data

Comments and their metadata are stored indefinitely to allow automatic detection and approval of subsequent comments without sending them to moderation.

Regarding users registered on the website, we store the information that they enter in their user profile. All users can see, change and delete their information at any time (the exception is the username, which cannot be changed). This information can also be seen and changed by website administrators.

What are the rights to your data

If you have a user account on this website or have written comments, you can request a file from us with personal data about you, including information entered by you. You can also request the deletion of all data about you. This does not apply to data we must retain based on administrative, legal, or security needs.